How VetWise Works
Triage with a Registered Veterinary Technician
This service is complimentary to all of our patients.
A registered technician will speak with you directly, review your concerns, and determine whether emergency care or a virtual consultation is needed.
Triage with a Registered Veterinary Technician
This service is complimentary to all of our patients.
A registered technician will speak with you directly, review your concerns, and determine whether emergency care or a virtual consultation is needed.
Virtual Consultations with a Veterinarian
If a veterinarian’s assessment is recommended, VetWise offers clear, upfront pricing so you can make an informed decision.
Seamless Continuity of Care
A detailed medical report, including your pet’s symptoms, assessment, and treatment plan, will be shared directly with us for smooth follow-up.
If medication is prescribed, you may request to have it filled by us for next-day pick-up during business hours (Monday–Friday, 8:30 AM – 5:30 PM).
Fees + Pricing
Virtual veterinarian consultation fees are:
- $150 + tax after-hours or on holidays
- Prescription service fee (if required): $30 + tax
Convenient Telemedicine Options
VetWise offers virtual care by video or phone, making after-hours veterinary support accessible and stress-free.
If you experience any scheduling issues or have questions about the process, contact care@smartvet.ca for assistance.
Committed to Comprehensive, Accessible Care
We are pleased to offer this expanded out-of-hours service as part of our commitment to providing the best possible care for you and your pets. Whether it’s late at night, on a weekend, or during a holiday, you’ll always have access to trusted veterinary guidance and support.
